We may collect personal information when you:
Purchase, order, return or exchange merchandise;
Request to be on our email list or to receive other marketing communications;
Participate in one of our contests or promotions or respond to a survey;
Submit a comment or question to customer service via e-mail or our live chat
If you use a debit or credit card for any of your purchases, we collect your debit or credit card-related information for the purposes of processing and administering your payment. For purchases made on our Website, we also collect your billing and shipping address, telephone address, email address and gift message (if provided) in order to deliver the products you ordered.
When you return or exchange previously purchased merchandise, you may be asked to give your name, address, and phone number. We collect this information to administer our loss prevention program, including to help detect and prevent fraud. For merchandise returns where a customer receives a refund on a debit or credit card, we will collect and use debit and credit-related information to process and administer the refund transaction.
When you sign up to receive our newsletter or other promotional communications via mail or email, we may collect personal information such as your first and last name, email and/or mailing address (depending on method of delivery) and interests in order to provide you with the service you requested.
We want to contact you only if you want us to. You are free to choose at any time not to receive our promotional communications by clicking the "Unsubscribe" button that appears at the bottom of our e-mails or by contacting us by email at .
When you enter a contest, participate in a promotion, or respond to one of our surveys, we may collect your name, address, phone number and e-mail address. We use this information to administer your participation in the contest or promotion and, for surveys, to understand our customers and enhance our product and service offerings, promotions and events. At the time you are entering the contest, promotion or survey, we may ask your permission to send you future marketing information. To withdraw your consent for such communications, contact us at .
When you submit a comment or question to customer service via e-mail or our live chat, we may collect personal information such as your name, e-mail or mailing address and/or a phone number in order to respond to your comment or question. We also collect various types of information that you provide in order to allow us to answer your question. We will never use this information for other purposes.